6 Phases to Securing Success
No matter how large or small the project, following the right process will give all stakeholders the best opportunity to produce the right results. We have developed and improved our process over the past 60 years to ensure that your project is a success in every aspect.
Phase 1: Consultation
Our systems Consultants start by listening to you explain your concerns and your expectations. Please anticipate a lot of questions! Our goal during the Consultation Phase is to translate your concerns and expectations into a scope of work that becomes the security solution you've been looking for. After gathering all the necessary information, we will generate the scope of work and confirm it with you. We don't want to propose an access control system that isn't the solution you are expecting as this wastes your time and leads to frustration.
Phase 2: Design
Our Consultants will begin the initial design and proposal. Then the Consultant will meet with our systems Engineer to review the scope of work and initial design. The systems Engineer's main priority is to ensure that the system reflects the scope of work, is functional, and meets all the necessary standards and codes. The system design and proposal are not approved until our internal team as agreed upon all aspects of the system. Additional members of our team are always encouraged.
Phase 3: Proposal
Once our team has approved a design that solves the security issues that were presented to us during the Consultation Phase, our systems Consultant will provide you a great value without removing the integrity of the system design or the core values that we have followed since 1957. Our access control solutions are designed to be effective in helping you provide a safe environment for your family, your residents, your employee, or your assets.
Phase 4: Installation
This is the phase that separates us from everyone else. Typically, all companies start off very responsive and constantly in communication until the contract is signed and they have your business. Then you are left with project that will never seem to end. Our installation team and support team are just as excited about completing a project as our sales team is about winning your confidence.
Phase 5: Training
Once the system is installed, we want to make sure that all stakeholders have a complete understanding of how it works and how to use it. Invite as many people as you need and feel free to record the training session for future reference.
Phase 6: Support
Whether it is proactively maintaining the equipment we install, responding to an emergency service call, or ensuring that the administrative details are worry free, we have a team member ready to serve you. We consider all customers as long-term partners, so we take a long-term approach to every system we install and we have assembled a team to support them in every aspect.Learn More